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Naome N
1 reviews | Active since Nov 2013
04 Mar 2023, 12:16
AN FSP THAT CANT FIND THEIR OWN RECORDED CONVERSATION
SENT A TEXT IN RESPONSE TO A INTERNET DATA AD IN DECEMBER 2022. GOT CALLED BACKMON THE 10TH JANUARY. ASKED THE LADY TO CALL BACK IN 10 MINUTES AND NEVER GOT CALLED BACK. COMPLAINED IN FEB 2023, GOT CALLED AND THE AGENT TOLD ME HE COULDN'T ACCESS THE RECORDING FROM JAN 2023. DSTV/MULTICHOICE IS AN FSP, WHO WORRIED SHOULD I BE IF THEY CANT EVEN ACCESS A RECORDING THEY GLEEFULLY ASSURE CUSTOMERS THEY HAVE??? VERY - NOT SUPRISINGLY - DISAPPOINTED. MULTICHOICE'S SERVICE IS GOING FROM BAD TO WORST
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Mar 2023, 13:11Hi Naome,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Mar 2023, 13:11
Official
Hi Naome,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Naome N's updateReviewer Update
04 Mar 2023, 13:42Again and again, the above is an automated response that ONLY HELPS DSTV/MULTICHOICE LOOK LIKE THEY RESPOND. 'RESPONSE' HAS ABSOLUTELY NOTHING TO DO WITH THEM ACTUALLY ADRESSING COMPLAINTS
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Naome N's update04 Mar 2023, 13:42
Reviewer Update
Again and again, the above is an automated response that ONLY HELPS DSTV/MULTICHOICE LOOK LIKE THEY RESPOND. 'RESPONSE' HAS ABSOLUTELY NOTHING TO DO WITH THEM ACTUALLY ADRESSING COMPLAINTS