mM
mapaseka M
1 reviews | Active since Jun 2015
08 Apr 2023, 14:48
AMOUNT OUTSTANDING
Please kindly assist or PROVIDE CORRECT FEEDBACK as I have been struggling whenever I call customer service I don't get the correct information.last month I took a price lock with an installation of explora ultra and installation was done on the 30th March and a debit order of R600 and something was done on the 29th and on the 05th of April I received an sms that I have an outstanding balance of R349 and again today on the 8th I have NOW an outstanding of R399 customer consultant I called on the 5th April name Vuyo told me it's an error an will clear it then I won't be getting an notification as correct amount was deducted.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Apr 2023, 14:53Hi Mapaseka Mashiane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Apr 2023, 14:53
Official
Hi Mapaseka Mashiane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
mM
mapaseka M's updateReviewer Update
08 Apr 2023, 18:52Please urgently assist as my subscription is suspended and watsapp chat consultant named gugu says I need to make a payment of R523....guys I DO NOT UNDERSTAND YYYYYY
mM
mapaseka M's update08 Apr 2023, 18:52
Reviewer Update
Please urgently assist as my subscription is suspended and watsapp chat consultant named gugu says I need to make a payment of R523....guys I DO NOT UNDERSTAND YYYYYY
mM
mapaseka M's updateReviewer Update
12 Apr 2023, 07:08How long should I wait for a respond???my subscription keeps on getting suspended and no1 is explaining why
mM
mapaseka M's update12 Apr 2023, 07:08
Reviewer Update
How long should I wait for a respond???my subscription keeps on getting suspended and no1 is explaining why