AMOUNT NOT REFLECTING ON ACCOUNT

A Debit order was taken off my bank account on 27.7.15 for<br> > subscription. Normal DSTV decoder.<br> ><br> > I did an upgrade to an Explorer decoder on 12/8/15. Debit order for<br> > the amount of R849.00 was deducted from my Bank Account.<br> ><br> > Debit order was again taken for the amount of R 813.67 27/8/15.<br> ><br> > The amount of R849.00 is not reflecting on my account.<br> ><br> > PLEASE CAN THIS BE RECTIFIED IMMEDIATELY .<br> <br> CASE NUMBERS: *** & ***