TK
Thabiso K
1 reviews | Active since Aug 2018
27 Aug 2018, 08:53
Am tired of complaining about multi choice
Bad service from the call centre agent. Every 3/4 months my subscription get suspended.
When I call the call center all they tell me is I must pay and which I do every month. Now my it is suspended again and tried to call for help but all I receive is I must send proof that I paid. Poor poor service from multi-choice and this cannot continue. I need this to be sorted out once and for all.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
27 Aug 2018, 10:16Dear Thabiso Komape
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Aug 2018, 10:16
Official
Dear Thabiso Komape
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TK
Thabiso K's updateReviewer Update
27 Aug 2018, 15:12Its been 5/6 hours and no one has assisted me. Guys, really we cannot work like this
What must a person do to be assisted here.
TK
Thabiso K's update27 Aug 2018, 15:12
Reviewer Update
Its been 5/6 hours and no one has assisted me. Guys, really we cannot work like this
What must a person do to be assisted here.
TK
Thabiso K's updateReviewer Update
04 Sept 2018, 09:17I paid july but by mistake the teller that was helping me paid into my mothers account which we no longer use. I lost the slip because I thought all is okay.
Please check my mothers account ID No: ********** 525080
We no longer use that account but the money was paid into it, please can you help ASAP
TK
Thabiso K's update04 Sept 2018, 09:17
Reviewer Update
I paid july but by mistake the teller that was helping me paid into my mothers account which we no longer use. I lost the slip because I thought all is okay.
Please check my mothers account ID No: ********** 525080
We no longer use that account but the money was paid into it, please can you help ASAP