1 reviews | Active since Jan 2016
AM DISGUSTED WITH MULTICHOICE CUSTOMER SERVICE
On the 4th of October 2016 I made a payment via my mobile of R 530 to Multichoice. A few days later my system was disconnected. Upon enquiring as to why this had occurred, I was informed that payment had not been received, I confirmed that I had made payment and gave all the details I had. The consultant switched on my system, only a few days later was it cut off, I again made a call, first had to load R 70 airtime to call Multichoice..and be kept on hold for 10 mins. Same scenario as previous, gave all details and again my system was switched on. I even went as far as going into the Bree St branch with my proof of payment, this was resolved whilst there, 1 have sent more than 10 copies of my proof of payment to various ppl including \unallocated escalate"1 week later my system got cut off again"
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
