am a price log customer everytime when I need to speak to them I get told that I have to sent SMS to 34688 and someone will come back to me. I also contacted the call center on *** and they can also not help me they will also exculat my call to th

I am a price log customer everytime when I need to speak to them I get told that I have to sent SMS to 34688 and someone will come back to me. I also contacted the call center on *** and they can also not help me they will also exculat my call to the price log department and nothing is happening. They only work Monday to Friday 08:00 to 17:00 and not weekends, so I can not watch any DSTV this weekend because they cannot help me until price log department calls me. Which will be when don't know if I am lucky maybe next week Wednesday.