JJ
James J
1 reviews | Active since Jul 2020
22 Jul 2020, 13:22
Always charge me extra
Why is it dstv always wants more and more from us I pay R399 every month's for my dstv. And for this month i payed R279 on saturday then i was only left to pay R120 to make it R399. Then dstv switched my dish off saying i should pay R170 to connect my dish. Really really why R170??? These guys always do this to me.why always make me pay extra? Am so sick and tired of you guys.And I want that extras you always make me pay.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
22 Jul 2020, 13:36Hi James,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Jul 2020, 13:36
Official
Hi James,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
22 Jul 2020, 14:26Hi James J,
As advised on our telephone discussion, if the payment you made is not the amount for DStv Compact package the services will disconnect.
We have reversed the recconection fee and you have a credit of R50.00.
We apologise for the inconvenience caused and thank you for taking our call.
Kind regards
DStv: Hello Peter Team
As advised on our telephone discussion, if the payment you made is not the amount for DStv Compact package the services will disconnect.
We have reversed the recconection fee and you have a credit of R50.00.
We apologise for the inconvenience caused and thank you for taking our call.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Jul 2020, 14:26
Official
Hi James J,
As advised on our telephone discussion, if the payment you made is not the amount for DStv Compact package the services will disconnect.
We have reversed the recconection fee and you have a credit of R50.00.
We apologise for the inconvenience caused and thank you for taking our call.
Kind regards
DStv: Hello Peter Team
As advised on our telephone discussion, if the payment you made is not the amount for DStv Compact package the services will disconnect.
We have reversed the recconection fee and you have a credit of R50.00.
We apologise for the inconvenience caused and thank you for taking our call.
Kind regards
DStv: Hello Peter Team
JJ
James J's updateReviewer Update
22 Jul 2020, 15:43Pleasure dstv
Thank you
J Jim
Thank you
J Jim
JJ
James J's update22 Jul 2020, 15:43
Reviewer Update
Pleasure dstv
Thank you
J Jim
Thank you
J Jim