SM
Sizinzo M
1 reviews | Active since Nov 2011
16 Mar 2016, 09:12
ALL ways bull-sheet service!!!
This morning woke to find service not functioning tried the online reset function and mobile nothing happened. Then called the call centre kept on being cut off about six times. I pay for services annually but still get kaak services. why do they not communicate with their clients this sheet must must come to and end. we cannot be forced to accept this sheet in the name BBEE or what ever reason they might have!!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Mar 2016, 15:19Hello sizinzom,
Thank you for taking your time to contact us.
Our records indicate that you have been assisted. Your DStv service is active and the account is paid.
Regarding your online functionality, please send us your screen shot, decoder number and smartcard number to *** for online assistance.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us.
Our records indicate that you have been assisted. Your DStv service is active and the account is paid.
Regarding your online functionality, please send us your screen shot, decoder number and smartcard number to *** for online assistance.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply16 Mar 2016, 15:19
Official
Hello sizinzom,
Thank you for taking your time to contact us.
Our records indicate that you have been assisted. Your DStv service is active and the account is paid.
Regarding your online functionality, please send us your screen shot, decoder number and smartcard number to *** for online assistance.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us.
Our records indicate that you have been assisted. Your DStv service is active and the account is paid.
Regarding your online functionality, please send us your screen shot, decoder number and smartcard number to *** for online assistance.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
DStv forum
www.dstv.com
Kind regards
Dinah