All-round BAD SERVICE

App**** +/- 3 weeks ago for the Explora DSTV premium package which was approved. The debit order was supposed to have gone off at the beginning of the month and the decoder delivered for installation but not has happened. I then called back and the only response available is that the call has been escalated and once again nothing came of it then phoned again and was told it has been escalated again but this time was told someone will phone me back on Monday the 5th but yet again I had to phone because nothing happened so I called again and it has been escalated once again.<br> <br> I think the only option is to cancel the order and wait for netflix cause clearly Multichoice doesn't need new clients and luckily for them there is no competition otherwise Multichoice will be out of business cause people will jump ship in a heart beat.<br> <br> Overall bad client service.