NE
Natalie E

1 reviews | Active since May 2010

16 Feb 2016, 15:40

ALL PAYMENTS FOR FOUR MONTHS REVERSED

All my credit card payments for the last four months have been reversed and now I have to pay R 2100.00 to be reconnected. All these payments have gone off my account and nothing has been reversed yet multichoice has now disconnected me until I can prove that I have paid these amounts.<br> <br> I have to now send through six months stamped bank statements! All these amounts have gone off my account and have now been reversed!<br> <br> As usual the call center will accept no responsibility or liability and now the onus is on me, no DSTV until further notice!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Feb 2016, 09:05
Official
Hello Nats1984,

We apologise for the delayed response.

As we're committed to resolving your query. Kindly refer to your personal email address where you can respond with the required information.

Thank you for taking your time to contact us. We value your support.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
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www.dstv.com

Kind regards
Dinah