All new level of incompetency !

How many people do I still need to speak to to fix this total and utter monumental blunder that has become such a huge irritation in my life ! <br> <br> I no longer have 2 decoders at 2 different addresses, this has been the case for at least 4 months but every month I get informed that my services will be suspended unless payment is made even though you deduct your debit order from my account every single month. Every month my service get suspended I have to call you and sort it out at my expense and these calls are never shorter than 20 min. <br> <br> I have spoken to numerous people over the last 4 months and every time before hanging up I get promised that everything is sorted out. Well until today this is still a problem, I just don't understand how something so simple cannot be resolved by a company claiming to be so innovative. <br> <br> What is Multichoice going to do to fix this immediately ? I also demand to be compensated for all the unnecessary time, money and despair I have experienced so far by all your *********** staff including team leaders.