MNNS
Mai Nox NaRopa Sadziwa

1 reviews | Active since Jul 2020

25 Jul 2020, 11:52

All i want it for them not to charge me for a service i did not recieve or else they cancel my suscription i do netflix. thank you.

I am very dissapointed with DSTV, due to the Covid pandemic i haven't been able to pay my account since May, now they send me a bill saying inowe them R1400, because i have been ugrading and down of which i never did anybof that... so i foned their call center and they advised me to go to my nearest dstv center, because this was a technical error, when i got there, i was told i have to go to Randburg sibce they can't help me here. I'm being drived left right and centre, i cannot afford to go to Randburg as ive lost hope. Im so ****ed...

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jul 2020, 11:54
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MNNS
Mai Nox NaRopa Sadziwa's update25 Jul 2020, 13:40
Reviewer Update
  1. Thank you so much for your assistance, greatly appreciate.
MNNS
Mai Nox NaRopa Sadziwa's update27 Jul 2020, 14:08
Reviewer Update
Goodday. so i managed to pay my dstv today. its been over 5 hours my decoder is still stuck on channel 100.... i did again fone the call center with no avail, decided to go my nearest dstv centre here in Kempton park, the guy Sibusiso tells me that he will charge me R470 for a sevice. Which service i asked? im told to reboot the hard drive thats all. All this on top of paying R728.70???? honestly