KM
Katlego M

1 reviews | Active since Jun 2014

11 Jul 2016, 12:10

All I need is a statement with my correct residential address

<p>I have moved and changed addresses months ago, I have called in the call centre to have this ammended and indeed it has been done correctly as the new address reflects on the self-service portal correctly. Now all I need from Multichoice is a statement for June with the correct address (my new one). I have called in the call centre and each time they send me June's statement with my old address, I have also requested this via the contact form on the DSTV website twice and have waited for more than 7 business days on each occassion with no response.. So this is my last resort can someone assist me with this request please....</p>

0
Replies (2)
KM
Katlego M's update11 Jul 2016, 14:04
Reviewer Update

This has been resolved the same day thank you!

DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Jul 2016, 14:12
Official

Dear Katlego

We are glad to hear that your enquiry has been resolved.

Should you need further assistance, please do not hesitate to contact us using our touch points below :

@DStvcare (twitter)

DStv (Facebook)

**********

DStv forum

www.dstv.com

Regards

Elna