1 reviews | Active since Jul 2011
All i can say is ... *** ??
Hello can I send you proof of payment made , yes please , how much have you paid in , x amount as on the statement and sms account enquiry , I'm sorry but that's not enough to get you reconnected , but how ? that's the amount that I got on three different statements , yes but the internet statements site and sms line do not give you the full amount to be paid , but how ? How can the statements that you get not give you the full amount outstanding? I do not understand? Why do you get them then and why does it say to get the outstanding amount sms your id to the following number? uhmmm I don't know but sorry mam I can't reconnect your services if you do not pay that in. *** ???? <br> If you get an account statement that should be the amount that you are suppose to pay or am I just stupid?????<br> I swear I'm going to start a campaign against multichoice and contact overseas companies to see if they will invest in a different service provider in South Africa, going to show the hellopeter.com and wherever else I get complaints about multichoice and show them how much money they will make here if they do do that!!!!!
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
Please refer to your personal e-mail address for further information with regards to the billing complain of your account. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elijah
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
Please refer to your personal e-mail address for further information with regards to the billing complain of your account. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elijah
