NL
Nomsa L

1 reviews | Active since Mar 2015

03 Mar 2023, 14:38

AIRTIME RUNS OUT WHILE FIXING THE ISSUE NONE OF THE SALES CONSULTANT BOTHERS TO CALL YOU BACK,

Hi Nomsa here,

Can DSTV multi choice try and change the way the use their service sometime its very tiring,

Please can you try find a way of calling back a customer if they are in need f your help because you call their line and wait for so long trying to solve the issue your having and then your airtime will run out without solving your query,

Seriously its tiring and frustrating TOO MUCH,

Regards Nomsa

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Mar 2023, 14:46
Official
Hi Nomsa Lukhele, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team