sM
shawn M
1 reviews | Active since Feb 2015
01 Aug 2017, 21:50
Ahocking service
<p>I have had issuea with box office. Calling from a cellphone numerous times as per there systems they can see the calls. Everytime someone will call me baxk. Im still waiting. I spent over R400 on calls to dstv and want to be compensated. Ots shocking how they promise a seevice. Onea pays for it and then muat pay more to sort it out</p>
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
02 Aug 2017, 08:16Dear Shawn
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Aug 2017, 08:16
Official
Dear Shawn
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Aug 2017, 10:45Dear Shawn
Thank you for bringing the query to our attention.
As discussed, kindly try to rent any movie tonight and I will contact you again tomorrow to check if you had any difficulties watching the movie.
Please accept our apologies for the inconvenience you have experienced in this regard.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply02 Aug 2017, 10:45
Official
Dear Shawn
Thank you for bringing the query to our attention.
As discussed, kindly try to rent any movie tonight and I will contact you again tomorrow to check if you had any difficulties watching the movie.
Please accept our apologies for the inconvenience you have experienced in this regard.
Kind regards
Lebogang
Best regards,
sM
shawn M's updateReviewer Update
07 Aug 2017, 22:02Once again let down. I tried like you said and it didnt want to work. I cant beliwve the ahocking service.and no one has called me regarding my compansatiion as promised by you totally disgusted
sM
shawn M's update07 Aug 2017, 22:02
Reviewer Update
Once again let down. I tried like you said and it didnt want to work. I cant beliwve the ahocking service.and no one has called me regarding my compansatiion as promised by you totally disgusted
DStv (MultiChoice)'s replyOfficial
08 Aug 2017, 13:17Dear Shawn
Apologies for the delayed response.
We tried to contact you today to no avail.
We will contact you again on Thursday to assist further with the issue.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply08 Aug 2017, 13:17
Official
Dear Shawn
Apologies for the delayed response.
We tried to contact you today to no avail.
We will contact you again on Thursday to assist further with the issue.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Aug 2017, 13:19Dear Shawn
Thank you for taking our call today.
As discussed, kindly try to re-rent another movie for us to be able to check if you are still experiencing any issues.
We have credited your BoxOffice account with the movie that was rented on the 8th August and 2 free movies.
Please send us the itemized phone bill to *** for us to be able to credit your account.
We will contact you again to check if you were able to view the whole movie.
Thank you for your continuous support.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply10 Aug 2017, 13:19
Official
Dear Shawn
Thank you for taking our call today.
As discussed, kindly try to re-rent another movie for us to be able to check if you are still experiencing any issues.
We have credited your BoxOffice account with the movie that was rented on the 8th August and 2 free movies.
Please send us the itemized phone bill to *** for us to be able to credit your account.
We will contact you again to check if you were able to view the whole movie.
Thank you for your continuous support.
Kind regards
Lebogang
Best regards,