LH
Lynn H

1 reviews | Active since Jul 2011

06 Feb 2023, 14:53

AGAINST THEIR WORD, AGAIN!

So last year we were offered a great deal! Unfortunately the person who offered us the deal made a mistake. Several messages and calls later, DSTV say they are going to offer us the deal for 3 months with a month free. So the deal is supposed to end by April, there after the 24 month contract kicks in and the debit order reverts to R 1118.00 PM . Let’s keep in mind we’ve been DSTV customers since before DSTV!! As in from the days of MNET and signed up with DSTV in their infancy! Today I see the debit order is R 1118.00 and NOT the discounted amount. First the discount was incorrect! Then we did finally agree on the “apology” discount, then we got cut off, repeatedly! Now this?? I await the apology and more discounts! Oh and let’s not forget the annoying issues with Disney plus and Showmax!! You kept on cutting off our Disney plus!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Feb 2023, 16:37
Official
Hi Lynn Hoff,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team