1 reviews | Active since Jul 2011
AGAINST THEIR WORD, AGAIN!
So last year we were offered a great deal! Unfortunately the person who offered us the deal made a mistake. Several messages and calls later, DSTV say they are going to offer us the deal for 3 months with a month free. So the deal is supposed to end by April, there after the 24 month contract kicks in and the debit order reverts to R 1118.00 PM . Let’s keep in mind we’ve been DSTV customers since before DSTV!! As in from the days of MNET and signed up with DSTV in their infancy! Today I see the debit order is R 1118.00 and NOT the discounted amount. First the discount was incorrect! Then we did finally agree on the “apology” discount, then we got cut off, repeatedly! Now this?? I await the apology and more discounts! Oh and let’s not forget the annoying issues with Disney plus and Showmax!! You kept on cutting off our Disney plus!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
