Against the NCR

<p>I have had a problem with my DSTV and have been unable to view channels for 2 weeks now. I called DSTV for the third time today and have had the same problem.</p> <p>I need to temporarily disconnect my DSTV subscription as at the moment I am paying for a service that I am not receiving. All I am asking is for DSTV for disconnect my services until such time that I am able to get my decoder and dish looked at. However DSTV has said that they can only disconnect my services from the 25th!!! Where is the reasoning in this??? By the 25th my DSTV will already be sorted out... What does this help me?</p> <p>The NCR clearly stipulates that you are not allowed to be billed for services you do not receive, so what makes DSTV a "special account" ??? I refuse to be billed during the time that I am UNABLE to make use of their service. This is an absolute disgrace!!</p>