Again no sound

<p>Again there is no sound on my mnet decoder . This afternoon I phoned after 1400 and logged the problem with Cameroon Pienaar who told me that he would escalate the problem .</p> <p>At 1800 tonight I phoned again and spoke to Eda . She advised me that nothing was escaleted according to her system . She put me on hold to try and clarify the matter . In total the call duration on my cell phone was 27 minutes . </p> <p>I did recieve a SD ********** number.</p> <p>So at the end of the day I still dont have sound and in total I will pay for 35 min use on my cell phone .</p> <p>Why is the problem persisting and who will pay me for my cell phone usage and lastly how can I be billed at the end of the month for a servise that I am not getting</p> <p> </p>