EvdR
Elmarie van der Riet
1 reviews | Active since Jun 2018
01 Sept 2020, 12:42
Again no feedbeck???????????
Yes just I i thought things is starting to happen now....... to my dissappointment. So the last call I had was to say that they are going to organise the delivery of the pricelock decoder and installation but tuesday again and no return call to say what is happening with that. And the last call also said they going to find out what happened at Hendrik that signed for my previous decoder, tuesday and still no feedback on what is happening with the investigation??? I just don't get any satisfaction from DSTV. I must call all the time and ask what is going on??????????
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
01 Sept 2020, 13:49Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Sept 2020, 13:49
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
01 Sept 2020, 20:59Hi Elmarie,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that we’re currently following up with the Price Lock team.
Feedback will be communicated as soon as we receive it.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that we’re currently following up with the Price Lock team.
Feedback will be communicated as soon as we receive it.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Sept 2020, 20:59
Official
Hi Elmarie,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that we’re currently following up with the Price Lock team.
Feedback will be communicated as soon as we receive it.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Kindly be advised that we’re currently following up with the Price Lock team.
Feedback will be communicated as soon as we receive it.
Kind regards
DStv: Hello Peter Team
Best regards,
EvdR
Elmarie van der Riet's updateReviewer Update
03 Sept 2020, 13:00YOU DO NOT UNDERSTAND THE FRUSTRATION AT THIS STAGE..................................
EvdR
Elmarie van der Riet's update03 Sept 2020, 13:00
Reviewer Update
YOU DO NOT UNDERSTAND THE FRUSTRATION AT THIS STAGE..................................
EvdR
Elmarie van der Riet's updateReviewer Update
03 Sept 2020, 13:23MONIES HAVE BEEN DEDUCTED FOR A DSTV EXPLORA WITH NO EXPLORA TO BE SEEN ANYWHERE? THE LADY I SPOKE TO ON FRIDAY 28/08 SAID THAT THEY WILL ORGANISE INSTALLATION FOR ME VERY QUICK BUT AGAIN NO LUCK???????????????????????
EvdR
Elmarie van der Riet's update03 Sept 2020, 13:23
Reviewer Update
MONIES HAVE BEEN DEDUCTED FOR A DSTV EXPLORA WITH NO EXPLORA TO BE SEEN ANYWHERE? THE LADY I SPOKE TO ON FRIDAY 28/08 SAID THAT THEY WILL ORGANISE INSTALLATION FOR ME VERY QUICK BUT AGAIN NO LUCK???????????????????????