1 reviews | Active since Apr 2017

17 Jun 2017, 08:42

AGAIN MY INFORMATION ON YOUR SYSTEM IS DELETED!!!!!!!!!

<p>AGAIN THE HOLIDAY PACKAGE IS DELETED ON YOUR SIDE WHY?????????? MY ACCOUNT IS INCORRECT?????? MY PAYMENT DATE IS SHOWNG 25 AUGUST 2015????? </p> <p> </p> <p>WE NEED TO PAY FOR A SERVICE A MONTH PHONE CALL AFTER PHONE CALL AND THEN THEY SAY THEY DO NOT UNDERSTAND? WHAT DO YOU NOT UNDERSTAND YOUR ONLINE SYSTEM IS NOT CORRECT AND NOT WORKING AND NEED TO BE SORTED OUT OR IS THIS SO DIFFICULT TO UNDERSTAND? OUR MONEY IS GOOD ENOUGH.</p> <p> </p> <p>R200 PHONE CALLS AND STILL NOHTNG IS WORKING? YOUR SERVICE IS PATHETICH!!!!!!</p> <p> </p> <p> </p> <p>THERE IS NO SERVICE AT ALL! AND WAISTING OUR TIME ENERGY AND MONEY</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Jun 2017, 09:19
Official

Dear Lorinda

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

's update26 Jun 2017, 13:04
Reviewer Update

My account is still incorrect, my syste online is still not working, THIS PERSON RECON ME I NEED TO PAY R1433???? WHERE IS THIS COMING FROM? I PUT A STOP ORDER ON MY ACCOUNT AND YOU CAN CANCEL BUT NOT ALOWING TO DEDUCT THIS MONEY ON MY ACCOUNTAS THIS IS INCORRECT YOU DELETE MY DECODER THEN ADD IT THEN I NEED TO PAY, WHEN I CHANGE MY PACKAGE IT ADD IT UP THE WHOLE TIME.

MY ACCOUNT SHOW FOR BOX OFFICE I NEED TOPAY IN 2015.

THE SECOND DEDODER PERMANTLEY DELETED ON YOUR SIDE.

NOT THIS IS NOT BEEN SORTED OUT. I REFUSE TO PAY AN ACCOUNT THAT IS NOT CORRECT. IT SHOULD BE MAX 600.

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