SB
Stephan B
1 reviews | Active since Feb 2013
28 Feb 2016, 19:00
Again DSTV do not deliver
4 weeks ago I installed the Explorer after numerous issues. But since last week did the explorer stop recording episodes. I phoned them. Complained on their website but no action. I received a phone call on Friday and I explained the issue must be the installation because tuner 2 shows 0%. <br> <br> I am so fed up with DSTV as I am paying for a service I am not getting. Can DSTV PLEASE refund me and fix the **** ASAP.
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DStv (MultiChoice)'s replyOfficial
02 Mar 2016, 10:33Hello StephanBezuidenh,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
After numerous attempts we were still unable to get hold of you i left a message for you that if the problem is still ongoing kindly call the call centre for assistance.Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
After numerous attempts we were still unable to get hold of you i left a message for you that if the problem is still ongoing kindly call the call centre for assistance.Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
Best regards,
DStv (MultiChoice)'s reply02 Mar 2016, 10:33
Official
Hello StephanBezuidenh,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
After numerous attempts we were still unable to get hold of you i left a message for you that if the problem is still ongoing kindly call the call centre for assistance.Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
After numerous attempts we were still unable to get hold of you i left a message for you that if the problem is still ongoing kindly call the call centre for assistance.Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
Best regards,