AGAIN being debited after promised not to happen again

<p>Again I have been debited after it was promised that they have addressed the issue. I AM SICK OF THIS COMPANY TAKING PEOPLE FOR A RIDE.</p> <p>1. Dear Karl</p> <p> Please advise if should we refund the credit amount of R***X.00 into your bank account or leave on the account for future subscription. Thereafter, we will be able cancel your debit order details on our database.</p> <p> </p> <p>2. Dear Karl</p> <p> We have refunded the amount of R200 into your bank account, as you requested. After the refund is finalised, we will be able to cancel your banking details on our database.</p> <p> </p> <p>3. Dear Karl</p> <p> We are unable to processes your refund at moment, as seems to have system problem. The problem will be resolved shortly and your refund will be captured after the issue is resolved.</p> <p> </p> <p>4. Dear Karl</p> <p> We suggest that rather leave the credit on your for next month subscription, as our IT department are still trying to get fix to be able to refund accounts that have a Shoxmax accounts. As there is problem with this accounts.</p> <p> </p> <p>This morning I was debited again.</p> <p> </p> <p>Please, any attorneys out there that can assist me:</p> <p>1. *******ly billing my account (proof available) - *****</p> <p>2. Costs incured trying to resolve the problem</p> <p>3. Inconvenience caused dating as far back as begining of the year</p> <p> </p> <p>Please, I need this to be taken to a higher level where I can sue.</p>