Again and Again Billing ERROR BY DSTV!!!!!!!!!!!!

Month after month DSTV has been incorrectly billing my account.My ***. I currently have a package Compact Plus on Discount where I pay R598.00 monthly. I then added another package R399.00 Monthly. To my suprise the current account is sittingof R1400.00 todate. I fail to under how is it so. R1400 - R598.00 = R802 how come am I being charged double what I have signed for.

In March debit order the institution failed to deduct my account and yet in March double installments were taken in my account without proper Invoice / statement corresponding to any amount but I paid the R1200.00 to my account .That was resolved after many attempts of calling their call centres and emails back and forth to their email help@dstv which is not realy much hellping clients at this stage and their whatsapp with no account queries.

I am yet facing another billing error from DSTV and the gentlemen I am chatting with on the website cannot seem to assist me and keeps telling me of 2x packages which I am aware of and not bringing any solution to my problem. We all know monthend should they not find the full amount in my account they will attempt to close my TV due to their negligence again .

I cannot deal with DSTV anylonger.This is tiring !!!!!!!!!!!!!!!!!!!

Will apprecite that my account be rectified to correntl month charges which I am suppose to pay.

Regards Khanyisa