cH
chris H
1 reviews | Active since May 2012
10 Apr 2017, 16:38
AGAIN
<p>After having upgraded 2 years ago and battling to get my debit order instated, eferything ran smoothly for 2 years.</p> <p>After upgrading again in January this year the problem is back.</p> <p>I was phoned today 10/04/2017 and informed that i am R2670.88 in arears.</p> <p> </p> <p>DONT UNDERSTAND IT AS MY BANK STATEMENTS CLEARLY INDICATE TOTALS DEDUCTED FOR M CHOICE M- ********** 0.</p> <p>Or as the caller informed me this morning regarding a glitch in the system recently.</p> <p> </p>
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DStv (MultiChoice)'s replyOfficial
10 Apr 2017, 21:19Good day Chris
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please allow me to rectify the situation by escalating your billing concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply10 Apr 2017, 21:19
Official
Good day Chris
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Please allow me to rectify the situation by escalating your billing concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,