Again!!!

Item: DStv (MultiChoice)
Rating: 2
Author: Neil B

So after the last Hello Peter complaint, I received a reply that stated Multichoice regrets to hear about my issues with the account. So they say that it is fixed. Then I continue to get SMS messages that state they want to improve their service and I must do their survey. But this morning I find the service disconnected once again... so I phone, once again. Then the \service consultant"tells me that due to non payment in February and March"

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Mar 2015, 10:17

Hello Neilbeukes123,

Please be advised that we have checked your account and notice that no payment for the month of March 2015 reflects on your account.

Could you please forward us the proof of payment that you mentioned was made on the 28 February 2015 t allow us to allocate your payment and activate your service.

Here are our touchpoints:

@DStvcare(twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta

Best regards,

DStv (MultiChoice)'s reply04 Mar 2015, 10:17

Official

Best regards,

Again!!!

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