DD
Desmond D
1 reviews | Active since Aug 2014
15 Sept 2015, 11:03
After payment still no connection
I spoke with Mbali Mdakane yesterday on the 14 of September/2015 for almost 40 minutes on the phone about my account connection, She asked me to send her a proof of payment of which i did sent and she then came back to me and said \its not substantial"I sent another one..After she consulted her manager Edwin she came back and said I will be connected..but nothing as yet still not connected """
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DStv (MultiChoice)'s replyOfficial
17 Sept 2015, 09:40Hello mdikizer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply17 Sept 2015, 09:40
Official
Hello mdikizer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,