JP
JOANIE P

1 reviews | Active since Apr 2012

06 Mar 2017, 09:31

AFTER ELEVEN DAYS NO SERVICE AND NO REASON GIVEN

<p>How long does it take to repair the Multichoice MNet tower as it has been eleven days now that we've had not sevice and no reason as to why this is happening.</p> <p>I was told they would give me feedback a week ago but why should they? no one knows in any case what the heck is happening over there. </p> <p>Why they are not repairing the cables which were ****** from the tower and why are they not going digital if they do not want to repair the faulty tower or is it just OK to leave customers in the dark.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2017, 09:41
Official

Dear JOANIE

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2017, 11:41
Official

Dear Joanie

Thank you for taking our call, As discussed the matter has been referred to the relevant department for urgent assistance. They will contact you directly with your concerns as soon as possible.

Regards

Elna