AB
Andries B
1 reviews | Active since Aug 2019
31 Jan 2023, 16:13
After 4 days still no activation od DSTV.
On 27/01/2023 I reconnected my my streaming service, I paid the R 699 and it said I must pay another R 356 what I did, they said my service will be connected in 24 to 48 hours maybe shorter. This is now 4 days later and service is still off. Because my service was not activated and the service was still off, I opened a new account, on my wife`s name and Paid another R 699 to open an new account, I spoke to an agent this morning and I sent proof of payment and they said it will be on shortly, now it is 5 hours later and it is still off.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
31 Jan 2023, 16:24Hi Andries Bosman,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Jan 2023, 16:24
Official
Hi Andries Bosman,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AB
Andries B's updateReviewer Update
01 Feb 2023, 08:32You have been attending to it from last Friday and nothing is happening. I even created a new acc for my wife and paid another R 699 on Monday and that service is also not activated. I want to be credited on both accounts and you can keep your service.
AB
Andries B's update01 Feb 2023, 08:32
Reviewer Update
You have been attending to it from last Friday and nothing is happening. I even created a new acc for my wife and paid another R 699 on Monday and that service is also not activated. I want to be credited on both accounts and you can keep your service.