1 reviews | Active since Feb 2014
After 2 months still no resolve!!!
<p>I refer to https://www.hellopeter.com/dstv-multichoice/reviews/dstv-accounting-what-a-joke- ********** </p> <p>Your customer number is ********** <br />Main Account<br />R283,58<br />due on 1 June 2017</p> <p> </p> <p>The outstanding amoiunt is not correct. As of 1st April I have been on Easyview - R29 per month. I also had a credit of R 134.00 that has just disappeared - Now I am being charged for DSTV premium R 215.60 in April ??? I spoke to ZAIDA this week who promised to have it fixed. I am also not paying for reconnection fees!!!</p> <p>1 Year in advance:</p> <p>11 * R29 = R319.00 (1 month free)</p> <p>Credit of R 134.00</p> <p>I owe DSTV R185.00 - NOT R 283 !!!???</p> <p> </p> <p>2017-05-17 12:54:02 AM DStv EasyView Subscription R14.97<br />2017-05-16 11:54:56 AM Reconnection Fee R10.00 - I refuse to pay this - My account would have been settled long ago if correct!!!<br />2017-05-16 02:44:49 AM DStv EasyView Subscription R14.03<br />2017-04-13 02:37:09 AM (R26.30)<br />2017-04-13 02:37:09 AM DStv Premium Subscription R315.60 - What is this???<br />2017-04-13 02:37:09 AM (R2.83)<br />2017-04-13 02:37:09 AM Access Fee R34.00 - What is this?????<br />2017-03-31 05:57:30 PM DStv EasyView Subscription R29.00<br />2017-03-31 05:57:30 PM DStv EasyView Subscription R0.94<br />2017-03-31 03:34:18 PM DStv Premium Subscription R0.00</p> <p> </p> <p>I will NOT LET THIS GO - DO YOU UNDERSTAND ME!!!</p> <p> </p> <p>Fix it and I will pay - Don't and I won't pay - and I will take it further. ARE WE CLEAR???<br /><br /></p>
Dear Jack
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Jack
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
