WM
Warren M
1 reviews | Active since Oct 2015
12 Feb 2016, 16:59
Affected my credit standing
I went to Capitec to apply for a loan but could not receive the amount I want as multichoice list on the credit bereau that I pay 1018 a month. This is far from correct as I have never in my life paid so much to Multichoice and have no contract with them. The bank requested that I get a letter which still has not been sorted. Please help me as this is a bad credit rating on me when I owe nothing to Multichoice
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Replies (1)
DStv (MultiChoice)'s replyOfficial
15 Feb 2016, 14:38Hello Warren3,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've escalated your complain to our finance department to be investigated, feedback will be provided as soon as we receive information. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nontokozo
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've escalated your complain to our finance department to be investigated, feedback will be provided as soon as we receive information. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nontokozo
DStv (MultiChoice)'s reply15 Feb 2016, 14:38
Official
Hello Warren3,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've escalated your complain to our finance department to be investigated, feedback will be provided as soon as we receive information. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nontokozo
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes.
We've escalated your complain to our finance department to be investigated, feedback will be provided as soon as we receive information. Should you require any further assistance, please feel free contact us. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nontokozo