FH
Fabian H

1 reviews | Active since Apr 2014

16 Aug 2018, 21:24

Adverts. So Many!!

**** poor. More adverts than SABC. We pay high subscriptions to avoid so many adverts. It’s disappointing and unacceptable. Any mini series is painful to watch

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Aug 2018, 08:29
Official

Dear Fabian

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Aug 2018, 14:44
Official

Good day Fabian

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Most of the channels that we have on our platform are international channels and as they have international adverti*****ts in their breaks we are under obligation to fill these breaks. Although some advertising is sold, we then create material to fill these breaks.

We endeavor to educate, inform and entertain our subscribers with the material that we create. The majority of which is programming information e.g. Highlights and upcoming programming information. Please also bear in mind that the respective channels also have their own promotional pieces that they put out.

We’ll investigate the frequency of various promotional pieces and be mindful of the irritation factor.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,