AA
Algernon A
1 reviews | Active since Nov 2011
08 Dec 2015, 08:43
Advertising DSTV Explorer But can't deliver
As per your advert on television, in order to obtain the DSTV Explorer at R899 per month all you need to do is sms DPP to 34688 we've done this no 4 times and no one phones.<br> <br> Please state why are you advertising the above and then no one response to our sms's and we've even been to a DSTV branch and still they cannot assist.<br> <br> Do you still have the above promotion or not?<br> <br> This is pathetic
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DStv (MultiChoice)'s replyOfficial
11 Dec 2015, 10:03Hello Algernon82,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply11 Dec 2015, 10:03
Official
Hello Algernon82,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team