Advertising and response

Good day<br> <br> I saw your DSTV explora deal advertised for R 799. However, it changed to R 849 at the call centre, but not the website. This was 2 weeks ago already.<br> <br> I took a screen shot, submitted to your Facebook page and have been promised feedback. Even after escalation, I have received no response.<br> <br> I took the deal at R 849, expecting that a response to a query would take the same amount of time as a sale. Clearly, this is not the case. <br> <br> I expect to receive the deal at R 799. You are in beech of the CPA since you advertised one price, yet charged another. If it was a blatant, obvious error, you were to rectify it immediately upon first being made aware of it. I have taken a screen shot just now, and it still has not been corrected.<br> <br> Please change my account to reflect the advertised price.<br> <br> Regards<br> Ebrahim Hoosen