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Steve N

1 reviews | Active since Oct 2009

06 Jul 2015, 17:20

Advanced Search does not work properly

When I go into the advanced search and look for all cycling programs it gives me a few Tour De France 2015 answers but not all of them.<br> If I go into the normal tv guide and scroll to the correct channel it gives me a TDF 2015 for every day but in the advanced search it does not have all of them and certainly not the one for Wednesday.<br> When is this problem going to be fixed.<br> It is not the first time I have noticed a problem.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jul 2015, 11:42
Official
Hello Stevereps,

Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.

We have escalated your concern to the relevant department for investigation.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.

Regards
Rupert

Best regards,