BC
Barry C
1 reviews | Active since Oct 2016
31 Jan 2021, 17:10
Adult content during family viewing ignored !
I have asked why an adult content and explicit advert (the deuce and st Agnes) for shows is being aired during family viewing (channel 203 at foot***** half time breaks)? They have responded saying they will investigate and I need to give 24/48 hours. 1 week later they continue with this mantra. Shocking, irresponsible, rude !
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
31 Jan 2021, 17:46Hi Barry Cunningham,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Jan 2021, 17:46
Official
Hi Barry Cunningham,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
BC
Barry C's updateReviewer Update
31 Jan 2021, 20:59I have had this response for a week on social media. No time line given. When I did ask for a reasonable time they said 24/48 hours ?!! 1 week after the initial complaint ? So again thanks for the acknowledgment but what is a reasonable response time I can expect ? Or do you let the adverts run their course while delaying your response ?
BC
Barry C's update31 Jan 2021, 20:59
Reviewer Update
I have had this response for a week on social media. No time line given. When I did ask for a reasonable time they said 24/48 hours ?!! 1 week after the initial complaint ? So again thanks for the acknowledgment but what is a reasonable response time I can expect ? Or do you let the adverts run their course while delaying your response ?