CvdM
Carien van der Meer
1 reviews | Active since Nov 2015
04 Nov 2015, 09:10
Ads are misleading
Every DSTV Explora add says that shows are available after screening. Now it is the morning of 4 November and 3 shows of the lot that are broadcast on a Tuesday evening has been uploaded. Someone is not doing their job. We pay a lot of money for your services and we're not getting what we're promised. This is not the first time that this has happened. I have sent complaints directly to multichoice. And received a mere auto reply email.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Nov 2015, 11:27Hello C1228,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply04 Nov 2015, 11:27
Official
Hello C1228,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,