1 reviews | Active since May 2016

03 Jun 2016, 10:11

Admin Deplorable

<p>I have been a subscriber since inception.i pay my subscription annually.i needed to pay for the coming year and lo and behold all of a sudden i had a balance. I changed a decoder last year as dstv dont want to fix the dual view decoders etc. They made me a cash subscriber then. All is on their system.i dealt with an anastaci and she and her supervisor would attend.nothing happened.phoned again spoke to honhlabo.he said all notes no action.</p> <p>So does mutichoice want me to go and attend to their admin ******** as they are clueless in doing basic admin.</p> <p>They want to charge exorbitant prices and build buildings but cant provide a very basic service.</p> <p>Totally and utterly useless .</p> <p>I paid my subscription less their **** as quoted and i am still waiting for a proper answer</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jun 2016, 11:49
Official

Dear Mr Van Dyk,

Reference is made to our telephonic discussion.

Your account has been manually adjusted and paid up till the 30 June 2017.

Thank you for your time and patience.

Please do notify us should you require any further assistance.

Kind regards

Dinah

Best regards,