Additional payments each month

<p>I have a compliant about the way multichoice is running its business. Here is my story:</p> <p>On the 07/07/2017 i received an sms from DSTV saying " the amount i paid is not enough i need to make an additional payment of R76". I then contacted multichoice to query the additional amount, then a consultant explained to me nicely that the reason i need to pay the amount is because the previous months i was not paying the full amount required, i was supposed to pay R479 but instead i was paying R460 each month. Then i requested the consultant to cancel my extra view which was costing me R85, she told me its done but i should pay the remaining balance of R76. I then asked the consultant that from next month how much am i supposed to pay, she told me R394. I then made the payment there after. July story closed.</p> <p>End of july i paid R395 and on the 01/08/2017 i receive an sms saying "the amount i paid is not enough i need to pay an additional R174.48. Huh what is this???? As usual i phoned to query the amount another consultant tells me its for the recording functions on my PVR, the service was never cancelled??? then i told him to cancel the service but he told me that i still owe R92 for failing to make full payment the previous months??? But i thought this problem was sorted last month already when i paid R76. he only answer he can give me is that, its the amount reflected on the system and should settle it????</p> <p>Is this the way multichoice wants to ******* its customers? Its this a strategy to milk people their hard earned money?? How long will i keep paying extra??</p> <p>Please fix this mess, i can't take it anymore.</p>