Additional cost that I am not aware of

On 1 August I owed R814 and the debit order did not go through until I was disconnected on 7 August when I realised that I havent paid. I then made a payment of R949.66 on the same day on [URL Removed] that was more that R814 plus the reconnection fee of R50. On 13 August 2015, I see extra cost including a reconnection fee. Are you telling me that I paid R949.66 for 1 August to 12 August?<br> <br> My decoder is always getting disconnected during maintenance. When I go to my profile it states that an amount of R751.20 is due on 1 January 1901. This I do not understand and to make matters worse the lady at Polokwane dstv agency is not helpful and has an attitude.<br> <br> I have not cancelled my service on explora and I dont intend to do that. <br> <br> I am shocked when I am told that I need to pay R258 and R400 for the period of 13 Aug to 31 Aug. Where did the money I paid go? These numbers flying are not making sense.