MK
MK K

1 reviews | Active since Jan 2024

06 Jan 2024, 11:00

Adding Disney+ subscription without consent and knowledge of customer

Mutlichoice added a Disney+ subscription to my account without my consent and knowledge. They have blocked my dstv subscription. The call centre agent made hold an hour and cut my call without solving my query.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jan 2024, 11:08
Official
Hi Maiteko, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team