jK
joshua K
1 reviews | Active since Nov 2009
08 Mar 2016, 15:50
Added amounts
First of all<br> <br> <br> you didnt attentd to my query and keeping quiet <br> <br> i will take you to my lawyers with this because you are overbilling me <br> <br> you added R330.14 + 26.67 to my account and want me to pay it without you explaining to me <br> <br> <br> what is this and now my account is in arrears *** this is **************** <br> <br> <br> explain it and you will receive a letter from lawyers<br> <br>
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DStv (MultiChoice)'s replyOfficial
10 Mar 2016, 20:48Hello azanian,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our conversation, we have escalated the query to the relevant department.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Thokozani
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our conversation, we have escalated the query to the relevant department.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Thokozani
Best regards,
DStv (MultiChoice)'s reply10 Mar 2016, 20:48
Official
Hello azanian,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our conversation, we have escalated the query to the relevant department.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Thokozani
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our conversation, we have escalated the query to the relevant department.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Thokozani
Best regards,