AH
Acculia H

1 reviews | Active since Sept 2013

13 Jun 2015, 07:53

Activation

On the 11th I send Multi choice proof of payment about 5 times.Today they responded saying they received payment and that my account is now active.yet its still not active I keep getting an E30 error messages! I'm rather annoyed by their pathethic service .my day does not revolve around calling and emailing them !

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Jun 2015, 15:12
Official
Hello coolix ,

We do apologies for the inconvenience you experienced in this regard.

According to our records you have been assisted by one of our consultants and your problem resolved .

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.

Your support, and that of all our customers, is important to us.

Regards
Rupert

Best regards,