SB
Shihaam B

1 reviews | Active since Aug 2020

09 Jan 2021, 13:57

ACCREDITED INSTALLER *****S

Good Day,

I have an complaint against one of your accredited DSTV installers. He came out last Saturday, exactly a week ago to fix my signal error, he told me that I need a new dish and initially charged me R1300, after I told him I don’t want it , he went ahead to install anyway, I stopped him and told him I don’t want the installation, because ive called another installer who offered the same job plus a new decoder for R650. He then dropped the price slowly with much convincing to R700.

Problem is after he left , he said the job is done , when I went to check , I still had the same error , Ive been trying to get hold of him since then , he has promised to come out on Thursday , then never came.

He is really a disgrace and I don’t now how DSTV can accredit *******, he has ZERO integrity , as he tried to strike a side deal with my husband too.

His Name Sian: ***

Please can you arrange for him to fix what he was supposed to because I paid him R700 for nothing!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jan 2021, 14:14
Official
Hi Shihaam, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

SB
Shihaam B's update12 Jan 2021, 09:22
Reviewer Update
I am still waiting on feedback, I spoke to Patricia that said she will TRY and help. But I have not received any resolution to date.