1 reviews | Active since May 2017
Accountts/ billing
<p>I called in feb 2017 for the agent to cancel my current pvr and app**** for the explora both divices run and i was never charge on the explora the denit order went of the pvr ( the one that was supose to be closed. I received enails from teh attorneys that im in areas with R3000.0 please can someone tell me how the F logic cant apply 2 divices one adress does this even make sense. i went to th digiworld Mondeor Branch where teh consultant eventally assist by closing the pvr and i specifically ask for the manger to assist he refuse to see me and did not eev want to give his name that is defently not client centric i think you guys as DSTV ARE A PUNCH OF CLOWNS THE MANAGERS DETAILS jOSEPH BONDA *** . thanks DSTV for your bad service . i hope this matter will be resolved asap im **** offff </p>
Dear Meredith Cohen
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
Dear Meredith Cohen
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
Dear Meredith Cohen
Thank you for taking my call, as discussed please allow us to investigate we will provide feedback as soon as it's available.
Regards
Elna
Best regards,
Dear Meredith Cohen
Thank you for taking my call, as discussed please allow us to investigate we will provide feedback as soon as it's available.
Regards
Elna
Best regards,
Dear Meredith Cohen
As discussed; please send us a letter of Executorship for our finance team to transfer the rest of the funds to your account.
As for debit order please provide us with the following details:
- Proof of banking Proof of banking (a bank statement, bank-stamped letter or cancelled cheque) and
- A copy of your ID
Please send it to *** and reply with the case number that you will receive after sending the email.
We await your response.
Regards
Elna
Best regards,
Dear Meredith Cohen
As discussed; please send us a letter of Executorship for our finance team to transfer the rest of the funds to your account.
As for debit order please provide us with the following details:
- Proof of banking Proof of banking (a bank statement, bank-stamped letter or cancelled cheque) and
- A copy of your ID
Please send it to *** and reply with the case number that you will receive after sending the email.
We await your response.
Regards
Elna
Best regards,
Dear Meredith Cohen
Thank you for your prompt response. We did receive your email with the required documents.
We have referred them to our finance team to transfer the total credit to your account.
As soon as we have feedback; we will be in touch.
Regards
Elna
Best regards,
Dear Meredith Cohen
Thank you for your prompt response. We did receive your email with the required documents.
We have referred them to our finance team to transfer the total credit to your account.
As soon as we have feedback; we will be in touch.
Regards
Elna
Best regards,
Dear Meredith Cohen
We confirm your query has been resolved.
Feel free to contact us should you need any further assistance.
Regards
Elna
Best regards,
Dear Meredith Cohen
We confirm your query has been resolved.
Feel free to contact us should you need any further assistance.
Regards
Elna
Best regards,