Accounts in arrears, DSTV are *****

<p>In March DSTV debited more than amount they were supposed to debit, on the 02/04/2016 i reversed the debit order and straight after paid the account at the nearest PNP after speaking to a DSTV agent who advised what was the crorrect amount to pay. I was not debited at the end of May therefore I called DSTV and was advised that the account was up to date therefore they will not deducting any funds for June or May however it works never the less my account has always been paid up to date. Today the 11/06/2016 my DSTV was disconnected and I received an SMS stating that I have not made payment which I cannot understand, why should I have made payment if DSTV was suppose to debit my account. I called the Callcentre as ever un-helpful ... spoke to Thebe Colane he tried to assist but I was told that I am responsible for the account (yes I am provided that the accounts department doesn't mess it up) and that the bank only advised DSTV that on the 03/06/2016 that the account for March was unpaid. I refuse to pay for something that was not calculated correctly and I have proof of payment for every single month unless DSTV has over charged me for something which they need to fix... just wanting to ***** peoples money or you'll dont value customers.... Can someone accountable please provide feedback and stop making excuses.</p>