1 reviews | Active since Dec 2014
Accounts department very confused!
<p>I have been in communication with DSTV a couple of times regarding this already. They deducted an extra amount on my debit order. This was their mistake, and they assured me that it would be fixed before my July debit order went off. It was never fixed. And then I received an sms saying that my account is overdue, even though I pay by debit order! Could someone please contact me regarding this matter urgently?!</p>
Good day Miss van Den Heever
Thank you for bring this matter to our attention.
Please accept our apologies for any inconvenience you have experienced in this regard
We have re-escalated your concerns to our Price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Kind Regards
Rupert
Good day Miss van Den Heever
Thank you for bring this matter to our attention.
Please accept our apologies for any inconvenience you have experienced in this regard
We have re-escalated your concerns to our Price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Kind Regards
Rupert