ACCOUNTS DEPARTMENT IN A MESS

I dont think DStv accounts department has a clue what they are doing!!!!! They sms me to say I owe them R221!!!!! I called and cancelled my DSTV and they left it running for a few days after the end of the month and because of that they expect me to pay for their error.

Get your facts straight. I did not pay for the month as I no longer wanted it due to the large number of repeats...