DT
Davina T

1 reviews | Active since Jan 2020

22 Jan 2020, 15:02

Accounts Department does not exist

Not one person at DSTV - can assist me with my account !

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jan 2020, 16:04
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jan 2020, 17:18
Official
Hi Davina, 

On behalf of MultiChoice, I would like to apologise for the inconvenience caused. 

A smartcard was auto-reconnected by our system on the 26th of October to the 24th of November for a charge of R783.77 and on the 1st of November to the 30th of November for a charge of R786.38. We have reversed the above-mentioned charges. 

Regards
Kagiso

Best regards,