Accounts deceipt

<p>I am so frustrated with the service I am receiving form DSTV . For months they took my money and placed it in an old account of mine, so my service got disconnected for non payment quite fregquintely, then one day with another frustrating day with DSTV a colsutant told me where my money was going and why I have been having difficulty accessing DSTV for more then a year now. So finaly got somebody to help because the amount is greater than R 3000.00 I asked them to repay me the money. This is what I asked and I have done sent a copy of ID and bank statement to see where the money must be paid back in to. So yesterday I got an email to say send us bank statements for everypayment/debit order to match the payments, THIS IS MORE THAN A BLADY YEAR WHERE AM I SUPPOSE TO GET THE STATEMENT HOW AM I SUPPOSE TO KNOW WHICH MONEY WENT WHERE FROM THE REDICUOULOUS AMOUNTS AND RECONNECTIONS AND DISCONNECTIONS PAYMENTS WENT TO THE WRONG ACCOUNT. JUST GIVE MY MONEY BACK YOU STOLE AND MADE ME REPAY MORE AND MORE EVERY MONTH LEFT ME WEEKS ON END WITHOUT SERVICE COST ME 1000 OF RANDS IN AIRTIME AND A VERY FRUTSTATED FAMILY KNOW I HAVE HAD ENOUGH FIX IT TODAY I WANT MY MONEY IN MY ACCOUNT BY 12h00 DONT WANT TO HEAR ANY MORE EXCUSSES AFTER ALL YOU HAVE COST ME YOU CAN BE GLAD THAT I DONT SUE YOUR PANTS OFF FOR ALL THE UNCESSERY COST i had to endure!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>